Dubai Hotel Policies: The Essentials for Travelers

If you’ve never stayed in Dubai, the hotel rules can feel a bit confusing. The good news is most hotels follow a clear set of policies, and knowing them saves you time and money. Below you’ll find the most common rules you’ll meet at the reception desk, plus a few tips on how to handle them.

Room Sharing Rules

First up, who can share a room. Dubai is strict about unmarried couples staying together. Some hotels still ask for a marriage certificate, while many upscale properties have relaxed the rule and only need a valid ID from each guest. It’s safest to call the hotel ahead and ask their specific policy. If you’re traveling alone, you’ll usually need a passport and a credit card for the incidentals.

For same‑sex guests, the rules are similar. Two men can share a room without any paperwork, but a same‑sex couple might be asked for proof of relationship at a few places. Again, a quick phone call clears it up.

Children are welcome, but most hotels require a guardian’s ID and may charge extra for a crib or extra bed. If you’re bringing a pet, expect an additional fee and a signed agreement – not all hotels allow animals.

Other Common Hotel Rules

Smoking is banned in most indoor areas. Luxury hotels provide designated smoking rooms or balcony spots. Light up outside the lobby or in the designated area to avoid fines. The same goes for vaping – treat it like smoking.

Alcohol consumption is allowed inside most hotels, but you must stay within your room or bar area. Drinking on the balcony is fine unless the hotel specifically says otherwise. If you’re a minor, you’ll be asked for a passport, and the bar will refuse service.

Check‑in usually starts at 2 pm and check‑out at 12 pm. Early check‑in or late check‑out can be requested, but the hotel may charge a fee. Have a credit card ready for a security deposit; this holds any extra charges like minibar use or room damage.

Cancellation policies vary. High‑season bookings often require a non‑refundable deposit, while mid‑season rates may allow free cancellation up to 24 hours before arrival. Always read the fine print, especially for special packages that bundle meals or spa services.

Because of health safety, many hotels still ask for a brief health declaration or a negative COVID test if you’re arriving from a restricted country. The paperwork is quick and usually done at the front desk.

Finally, respect local customs. Dress modestly in public areas, avoid loud conversations after 10 pm, and keep the balcony door closed if you’re in a shared building. Following these simple etiquette points keeps your stay smooth and avoids unwanted attention.

Bottom line: call the hotel before you book, confirm the rules that matter to you, and carry your passport and credit card at all times. With a little preparation, you’ll breeze through check‑in, enjoy the amenities, and focus on what matters – a great Dubai experience.